We had a check post to a customer's account on 1/28/2021 and they brought to our attention in late February that this check had already paid on the account on 9/28/2020 as an ACH check conversion. It is too late to return either item so how would this be handled? Would we need to get with the ODFI of the ACH to see if they would return the funds to us in good faith?
After a loan has been processed, what does a loan servicing specialist do?
Must we go through the formalities of an investigation and document what we’ve done such as paying provisional credit on claims that were made timely?
Can a Trust own a LLC? We have a LLC acct with it's own EIN in which the owners want to add their trust to. Both owners are co-trustees of the trust. Can we add it to the business account, and if so how would we style the roles and title?
What is the FDIC Institution Directory?