Most Popular Compliance Content
Reg E Scam Claims
09/19/2021
If a consumer is scammed and instructed to purchase gifts cards and give the scammer the card information, is this covered under Reg E?
Filing Police Reports on Losses
09/12/2021
For police reports, if the bank is taking the loss on large dollar amount claims, can the bank file a police report?
Reporting winners to the IRS
09/12/2021
We ran a contest and no prize was over $300. We didn’t need to collect non-public private information from the winners since the prizes were small, did we?
A bake sale by any other name…
09/12/2021
Every year we do a bake sale to raise funds for Breast Cancer Awareness/Local Hospital Foundation. Is this acceptable?
Felony Moments for BSA staff
09/12/2021
How do we teach our staff to have conversations with customers and avoid “felony moments”?