Most Popular Compliance Content
Felony Moments for BSA staff
09/12/2021
How do we teach our staff to have conversations with customers and avoid “felony moments”?
Fake Checks w/o Payee or Endorsement
09/12/2021
A corporate customer's account was recently compromised. Information from an authentic check was used to create fictitious checks. Numerous $100 checks were negotiated. The fake checks don't include a payee name. In addition, the checks don't have any type of endorsement. If we consider these checks bearer instruments, and no endorsement is required by UCC, do we have any recourse with the institution who processed the (fictitious) checks, or is the loss on our side since the customer failed to identify the fake checks in time for a timely return?
314a Scans of Wire Activity (OFAC)
09/12/2021
Regarding OFAC compliance, should my 314a scans of wire activity include both domestic and international wires or just foreign wires sent or received?
Filing Police Reports on Losses
09/12/2021
For police reports, if the bank is taking the loss on large dollar amount claims, can the bank file a police report?
Requiring things in Reg E can be bad
09/05/2021
Can we refuse a claim if a customer doesn’t send us a form we require?