Most Popular Compliance Content
Employment Authorization Document- Green Card
07/26/2020
Our bank currently does not open accounts for Non-Resident Aliens (NRA). I have a new customer that has an ITIN for work only, and a work authorization that will expire at the end of the year. She says that she is a "permanent resident" but does not have a permanent resident card. She says that this Employment Authorization Document (EAD) is her "green card" and is the same thing as a "permanent resident" card. Do I need to worry with it, or just take her word and move on?
Rural and underserved in the big city?
07/26/2020
Our community bank is opening a new branch in a bigger city. Will we lose our “rural and underserved lender” status?
Debit Card Dispute That is "Friendly Fraud"
07/19/2020
If a customer files a debit card dispute that is "friendly fraud," what is the bank's obligation considering the customer has admitted that their minor child made the purchases without consent and apple/iTunes is not at fault?
Electronically Signed Form-Unauthorized DC/ATM
07/19/2020
Can the bank accept an electronically signed form from a customer for unauthorized debit card or ATM activity?
Proposals matter
07/19/2020
Why should I study a proposal?
