Latest Compliance - Risk Assessment/Risk Management Topics

Reg E claims steps

03/04/2018

Must we go through the formalities of an investigation and document what we’ve done such as paying provisional credit on claims that were made timely?

Aggravated ignorance

02/25/2018

Why can't we hold customers liable for carrying their PIN with their card?

Insuring against fraud losses

02/11/2018

We have a cyber rider as part of our bank’s insurance policy. Won’t that cover any losses we have due to wire transfer fraud?

How do you track changes to web pages?

02/11/2018

We currently keep electronic copies and paper copies of every change made on our website. How critical is it to keep these?

Confirming wire-transfer controls

02/04/2018

Do we need to confirm that our commercial wire transfer clients have controls in place to prevent wire transfer fraud?

Sharing wire transfer risk info

01/28/2018

Can information-sharing help prevent wire-transfer losses?

SCRA and MLA databases

01/07/2018

It seems that the MLA DMDC database is more complete than the SCRA DMDC database. For SCRA purposes, can we use the MLA DMDC for SCRA purposes?

Required report on your Red Flags program

01/01/2018

I want to be sure we are correctly handling the annual report that needs to be made on compliance with the Red Flags rule. Two questions: Does the report have to be made to the Board of Directors and what is the content of the report.

Updating your Red Flags program

12/31/2017

marIt’s been about five years since we updated our Red Flags program. Do you think we’re still okay?

Can all borrowers have high flood deductibles

12/10/2017

Will examiners be looking for detailed procedures on how we evaluate high flood deductibles?