If our flood vendor provides us with a flood determination after a map change that reflects the new map date, does this mean we need to order a brand-new flood determination?
How often should we approve our policies and procedures?
If our bank mentions our new Super Rate CD on its Facebook page without providing any details like rate or term, etc., do we need to include the FDIC Logo?
We self-identified a problem with our disclosures that could be interpreted as UDAAP. How far should our look-back be when considering reimbursement?
Since Reg Q was eliminated, Marketing wants to start offering NOW accounts to business customers. Can we do that?
Does my staff have to receive annual UDAAP training?
If a consumer customer calls us and complains that although he revoked his authorization with a company transactions have continued to post. Despite his complaint, the customer is unwilling to complete a written statement of unauthorized debit Can we just close the investigation and refuse to give the consumer his money back?
Since UDAAP could occur anywhere, how do I prevent UDAAP occurrences?
Do you have any advice about preparing for our next exam in light of the regulatory emphasis on UDAAP?
Are loans that your financial institution has on the books still serviceable loans if the community becomes suspended from the NFIP?