Most Popular Compliance Content
Reg E is “use dependent”
03/14/2022
I have heard that business accounts do not fall under Reg E. How does this apply to internet banking and what about a business account that is a sole proprietorship?
Reg E and buyer’s remorse
03/14/2022
If a consumer purchased tires and later claimed they were defective and they filed a Reg E claim, but refused to go back to the merchant, can we deny his claim?
Virtual Audit
03/13/2022
What is a “virtual audit”?
EFTs & Aggravated Ignorance
03/07/2022
Why can't we hold customers liable for carrying their PIN with their card?
Basic steps for Reg E claims
03/07/2022
Must we go through the formalities of an investigation and document what we’ve done such as paying provisional credit on claims that were made timely?