Most Popular Compliance Content
Reg E and mobile payments
09/24/2023
Our customer received a call telling them their CashApp account was compromised, and they needed to verify the password. After they did this there were several authorized CashApp transactions. Can we tell the customer they have to resolve the issue with CashApp?
Kick off January 1, 2024?
09/24/2023
Is the beneficial ownership national registration set to commence on January 1, 2024?
Escrowing during Construction
09/24/2023
Can we collect property taxes during construction based on the completed value of the home?
Which regs actually requires employee annual train
09/24/2023
What topics or regulations are required yearly training for bank employees?
Error Claims and Provisional Credit
09/17/2023
A customer purchased KETO Bites and states the cost was $39.99. She immediately received an invoice along with charges to her account for the amounts of $59.99 and $239.99, not for the $39.99. Does provisional credit need to be given for those amounts and is the dispute considered fraud?