If a customer presents a military identification card and has no other form of ID, it is my understanding is you cannot make a copy of Military ID's. What other forms can be used? This person does not drive and has no transportation to get to the DMV. He does have an expired TX DL but that is all.
Does vehicle voluntary surrender apply in conventional close-end loans?
Should the HUD-92070, SCRA Notice disclosure, still be used after it's stated expiration of 12/31/17, and when can an updated disclosure be expected?
SCRA requires a written request. Does this mean it requires a "signed" written request from the borrower?
We are closing a branch and there are safe deposit boxes that are protected under the SCRA. We're thinking it's okay to drill the boxes and relocate the contents to another safe deposit box at another branch. Would you agree that this is okay to do?
It seems that the MLA DMDC database is more complete than the SCRA DMDC database. For SCRA purposes, can we use the MLA DMDC for SCRA purposes?
When SCRA coverage is about to expire for a servicemember, what types of disclosures does the bank have to provide? Is there a model disclosure that needs to be used?
Do we have to disclose the actual MAPR to all borrowers?
Can you tell me when the latest change was on the Credit Counseling/SCRA notice? Where can I find the correct information?