Why can't we hold a customer or member liable for having the PIN with the card?
If an EFT claim is made long after the statement is sent showing the transaction, the rules of investigation don't apply. So why do we investigate any of these claims?
Can we refuse a claim if a customer doesn’t send us a form we require?
Must we go through the formalities of an investigation and document what we’ve done such as paying provisional credit on claims that were made timely?
Why can't we hold customers liable for carrying their PIN with their card?
There are ADA standards for websites. But are these standards
applicable to websites that are viewed in portable devices (such as a
cell phone or on an iPad), or are there separate standards for websites viewed on devices that aren’t computers?
What are a few ADA website compliance strategies that my community bank can adopt?
Do vendors who maintain websites need to have any specific kinds of ADA certifications?
Does my community bank need to make sure that our social media channels are ADA-compliant? (e.g., Facebook, LinkedIn, etc.)
Where can my bank find a template for a website accessibility policy?