Can we remove a joint owner of a DDA account if they did not provide CIP information within a reasonable period of time? We have the primary account holder's information so we don't want to close it. However the joint party never returned with their information, even after notices were sent.
Is prepaid interest included in the calculation for Total of Payments amount in the TRID Loan Estimate and Closing Disclosure?
How much can be loaned to an executive officer?
If VISA requires a customer letter to file a chargeback for an unauthorized and we do not receive it, can we deny the cardholder’s claim?
We had a statement error due to an acquisition. Statements from the old bank cut on 05/25 so the statement date was XX to 05/25. We sent a new statement dated 05/29-05/31. The time between was the weekend plus a holiday. The customer was paid interest and EFT transactions posted on one of the two statements. The question is: Will what appears to be a gap of 3 days between statements, be a Reg E issue?