Most Popular Compliance Content
Chargeback Rep Payee Returned Check
10/02/2022
If we cashed a third party check for the customer who has a Rep Payee account and the check comes back as fraud, are we able to charge that check back to our customer's account since it is a Rep Payee account?
Garnishment of CD Pledged to Loan
09/25/2022
We have a certificate of deposit pledged to a loan. The CD amount exceeds the loan balance by a couple thousand dollars but the original hold was even greater as the loan originated at 60% of its original amount. We recieved a garnishment which will include this CD. Are we obligated to decrease the hold amount to the balance of the loan on the date of receipt of the garnishment and send the excess funds to the court or does the full amount of our original hold superceed this, meaning we would report there are no funds available? I am in Oklahoma if it is a state law issue.
Reg Z required statements
09/25/2022
Is there no requirement to send periodic statements for unsecured loans? Does Reg Z require statements only for mortgages and credit cards?
Notice when Cutting Off mRDC
09/25/2022
Is it a requirement to send a notice to a mobile remote deposit capture (mRDC) customer who apprars to be abusing the program? We suspect a customer of "kiting" between financial institutions. Were we to shut off access to mRDC, do we need to notify them in writing, or with any specific content in the notice?
Large Bank and Intermediate-Small Bank CRA exams
09/25/2022
What's the difference between a Large Bank CRA exam and an Intermediate-Small Bank CRA exam?