If we offer a discount coupon from a local business to a consumer opening a checking account, is that considered a bonus under Truth in Savings?
Is there any regulation or best practice that says the fact that a person is a customer of a particular bank is private information? My local police department is wanting continual access to my exterior cameras to help them fight crime. I am concerned about privacy issues for customers (among other things).
May the Guardian of an account add joint and/or authorized signers to a guardian account without a court order?
Are other banks performing callbacks for customers completing online auto-enrollments? If not, what are the controls for preventing fraud?
When a customer violates Reg D for the third time, we take away whatever was abused; such as internet transfers, ACH etc. Can we give what we took away back to the customer or is it gone for good, or do we not take away something and just close the account? I'm not sure what is a best practice.