Most Popular Compliance Content
Disclosing Representment Fees
05/14/2023
My bank made changes to language in the fee schedule and depository disclosures, pertaining to return items and non sufficient funds representments and statement language. Is there any reason the bank needs to notify the customer of these changes?
Looking for a good introductory course covering overall bank compliance?
05/14/2023
Can you recommend a good bank compliance overview course? We would like to give new hires a summary of the overall rules they will face as bank employees.
I’m an HR Professional desperately in need of “Banking for Dummies”!
05/07/2023
I’m an HR Professional desperately in need of “Banking for Dummies”!
What does BSA have in common with CRA and why should I care?
05/07/2023
Banking is weird sometimes. In my banking job I’m told I need to know about both the Bank Secrecy Act (BSA) and the Community Reinvestment Act (CRA). I don’t understand what those two topics possibly have in common, and why I need to know them. Please explain it simply.
Consumer gave card info, fraud claim
05/07/2023
We had a recent scenario where scammers were using our FI phone number and claiming to be a bank rep contacting our customers. The consumer then supplied all of their debit card information as a way to "validate" their identity to the scammer and the scammer then used their card information along with the CVV and pin number the consumer supplied them to make multiple transactions. Under Reg E is the bank/CU liable?