Our branch manager wants to clean up the clutter around our teller windows and personal bankers desks. Are there any “no-no’s” we should avoid?
Do you have a suggestion for types of transactions should we monitor on TPPPs?
How do we mitigate risk on a third party payment processor?
Who do we have to train on BSA and how often?
Can we bank third party payment processors?
Is OFAC training a required course for our board of directors annually?
Is there a "checklist" to use in compliance that would list the things for each regulation that need to be completed each year? For example, annual training, reports required board notifications, etc.
Is Regulation DD training required for all staff on an annual basis?
I overheard an employee recommending to a customer to deposit part of a deposit one day and the rest of the money the next day, therefore avoiding the filing of a CTR. What action would need to be taken on this employee? I need to make sure that all the bases are covered and all the reports needing filed are filed.
Our company supplies software for banks and credit unions. Many of our clients offer HSA accounts. We have been asked more than once about how to account for a reimbursement of a distribution that ended up being for a non-qualified expense. So say someone uses their debit card to purchase something they thought was qualified but later finds out it is not. Instead of taking the penalty on that withdrawal, they would like to reimburse the account for that expense and in essence, make it disappear. Is that possible to do from a compliance standpoint?