Most Popular Compliance Content
Tracking follow-up efforts on missing documents
02/19/2023
Why keep track of follow-up efforts when requesting missing documents?
3 items for Reg E liability
02/19/2023
A customer had a charge out of his account six months ago. That’s old and means he has unlimited liability so we don’t have to investigate it. Is that right?
Setoff against Loan for Overdraft
02/12/2023
If a customer has a large deposited item returned on their checking account, can we legally advance on their HELOC if there is an available balance, rather than have an overdrawn account?
Late Returns Through the Fed
02/12/2023
If a fraudulent check is discovered months after clearing the paying bank, can it be returned through the Federal Reserve?
FCRA – Permissible Purpose
02/12/2023
Why is a permissible purpose needed to get someone’s credit report?