Most Popular Compliance Content
Address Changes and Card Replacement
08/25/2008
Question: What are we required to do in addition to changing a customer's address and/or re-issuing a card?
Credit Bureau Reporting Required?
08/25/2008
Are financial institutions required to report consumer loan activity to the credit bureaus? Where do I locate this information?
Fighting Fraud Takes a Mix of Tools
08/25/2008
Advertising Non-FDIC Insured Products on Website
08/25/2008
I have recently taken over the compliance role for our banks internet banking department. I understand that when we are advertising securities products, we have to ensure that consumers are aware the product is not FDIC insured and may lose value. Our product marketing team utilizes banners on our website pages for advertising purposes. Of course I would prefer that banners advertising FDIC insured products not be allowed for pages advertising non-FDIC products such as insurance and securities. Are there regulations to support my preference. If so can you provide them to me, or should I allow both product types on the same internet page as long as the disclaimers specifically explain the FDIC coverage?
Using the CRA as the Secondary Source of ID for CIP Purposes
08/25/2008
Our CIP policy allows us to use the CRA as a secondary source of ID, if the CRA contains an address discrepancy, can we still use the CRA as the secondary source of ID for CIP purposes?