10/02/2022
This is actually Texas specific, but I need help. Does the Uniform Single- Or Multiple-Party Account
Form apply to sole proprietorship accounts? I cannot find a clear answer on the applicability to this account or entity type.
10/02/2022
Our credit union received a request for a return for an ACH transaction that was made in error. The request was sent to via fax on 9/1/2022. The original transaction was dated 7/22/2022 and is now outside of the return time frame. Is the CU required to honor this return and, if so, is it acceptable to honor a fax'ed request? We are under the impression that it would need to go through the Federal Reserve. Any advice that you can offer would be greatly appreciated.
10/02/2022
If we cashed a third party check for the customer who has a Rep Payee account and the check comes back as fraud, are we able to charge that check back to our customer's account since it is a Rep Payee account?
09/25/2022
We have a certificate of deposit pledged to a loan. The CD amount exceeds the loan balance by a couple thousand dollars but the original hold was even greater as the loan originated at 60% of its original amount. We recieved a garnishment which will include this CD.
Are we obligated to decrease the hold amount to the balance of the loan on the date of receipt of the garnishment and send the excess funds to the court or does the full amount of our original hold superceed this, meaning we would report there are no funds available? I am in Oklahoma if it is a state law issue.
09/25/2022
Is there no requirement to send periodic statements for unsecured loans? Does Reg Z require statements only for mortgages and credit cards?
09/25/2022
Is it a requirement to send a notice to a mobile remote deposit capture (mRDC) customer who apprars to be abusing the program? We suspect a customer of "kiting" between financial institutions. Were we to shut off access to mRDC, do we need to notify them in writing, or with any specific content in the notice?
09/18/2022
If a customer sends a Zelle or other platform for a P2P to purchase a cat for
example and they never receive the cat. We generally deny the dispute because they
authorized the payment but from what I am hearing since they did not benefit from it we
should accept the claim and take the loss?
09/18/2022
Can we waive a CD penalty?
09/18/2022
For HMDA purposes, when you have multiple properties as collateral, are all properties included in the value even though only one address is required?
09/11/2022
What policies are really required? We don’t think we should have more than are really required by the regs.
