Most Popular Compliance Content
Customer Referral Rewards Program
01/03/2005
We would like to start a customer reward program where we pay existing customers $10 for every new customer they refer to us. Are there any regulatory or compliance isssues that this would raise?
Passing on fees for automated underwriting system
01/03/2005
Can fees for automated underwriting systems (Desktop Underwriter and Loan Prospector) be charged to the borrower? Are they a finance charge under Reg Z?
Fees for coin-counting services
01/03/2005
Are there federal statutes or regulations governing the use of self-serve coin sorting kiosks, where the customer receives a voucher for the deposited coins that it redeems with a teller? Is there a limit to the fee that may be charged?
Check 21 notices to ALL accounts?
01/03/2005
We are getting ready to send out our notices for Check 21 and are a little confused. It states that it affects ALL types of deposit accounts. We currently have the following products:<ul><li>Money Market Account<li>Super Now Accounts<li>Statement Savings<li>Regular Checking<li>Time Accounts<li>Christmas Clubs</li></ul>Are we required to send to all?
Records Retention More Than 5 Years?
01/03/2005
Are there any documents or transactional records that need to be retained longer than five years?