Most Popular Compliance Content
Check 21 Compliance Threads
10/25/2004
Check 21 - Compliance Threads
Check 21 notices to ALL accounts?
10/25/2004
We are getting ready to send out our notices for Check 21 and are alittle confused. It states that it affects ALL types of deposit accounts . We currently have the following products:<ul><li>Money Market Account<li>Super Now Accounts<li>Statement Savings<li>Regular Checking<li>Time Accounts<li>Christmas Clubs</li></ul>Are we required to send to all?
Does a copy of a substitute check require a customer awareness notice?
10/25/2004
I read the article from BOL entitled "Minimum Compliance Requirements Version 2-Updated March 2004". We currently provide image statements to all our customers. We do not plan to produce substitute checks, therefore will only be giving a copy of a check or a copy of a substitute check upon request of a customer? Does a copy of a substitute check require a customer awareness notice also?
When does 10-day period start for Check 21 claim?
10/25/2004
CHECK 21 - Does the bank's response time for recredit (10 days) start when bank has received a COMPLETED CLAIM, vs the consumer's first written claim?
Steps in Changing the Fee for a Safe-Deposit Box
10/18/2004
Can you tell me what the requirements are for notifying customers when there is an increase in charges for safe-deposit boxes? Are there rules stating how much notice we must give customers about such changes?