11/20/2022
What is meant by “multiple presentments” of an item?
11/20/2022
Can our bank prohibit (or strongly discourage) employees from listing their bank name on their personal Facebook page?
11/13/2022
Do you have to display "Member FDIC" on Facebook posts if you are simply saying "Check out this new checking product" and provide readers with a link that takes them to a page with full disclosures?
11/13/2022
What are examples of “must pay” items that a bank may subtract from an account’s available balance?
11/06/2022
Our new marketing director believes we have to be on Facebook, Twitter and other social accounts, and believes having employees writing and making the posts will make us more transparent and friendly to our customers. What risks do we face with all-employee access?
11/06/2022
When customers' deposit stolen checks and send money from the account to themselves or other people through Cash App, Venmo rtc., can we file the Reg E dispute on behalf of the bank to pull those funds back since the member is attempting to use a stolen item to steal money from another person and launder it through us? Basically we would pull all laundered funds back from the stolen item or items.
11/06/2022
How long do banks need to retain loan files/ documentation after the loan is paid in full?
10/23/2022
Do we have to disclose the actual MAPR to all borrowers?
10/23/2022
Can an estate account be opened in a different state from the one the decedent resided in? We have an executor who lives in our state, but the decedent is from a different state. The executor would like to open an account with us after she was told by larger regional banks that they would not open an estate account if the decedent and executor did not live in that same state.
10/16/2022
Can we report a past due loan to the credit bureau when SCRA protections apply?
