Most Popular Compliance Content
Determining the Flood Premium & Disclosing on GFE
08/25/2008
How do we determine the amount of the flood insurance premium when disclosing the premium on the Good Faith Estimate? When we prepare the GFE we don't have much more than the flood zone designation. Every insurance agent I question asks for the elevation of the property.
Reg B - Bulk Home Builders & Apartment Developers
08/25/2008
Does appraisal notification under Reg B apply to commercial loans like bulk home builders and apartment developers?
Call Center, Credit Scores & Adverse Action Notice
08/25/2008
Our call center receives loan calls from all over our area. During these calls the CSR takes down the name, all pertinent information (including salary, debts, property address, etc) and then gets permission to pull the caller's credit report (a single bureau pull). If the credit score is below a certain number, the CSR tells the caller we cannot help them because their credit score is below XXX. I believe this requires an adverse action notice. What is your opinion?
Sending Out Privacy Notices in Statements
08/25/2008
Will the bank be in compliance with the privacy act if we send our annual notices with customer DDA/savings statements? I say no because the delivery rules state banks must provide a notice so that a customer can retain or subsequently access the notice. I suggest we do a separate mailing. Am I wrong?
Address Changes and Card Replacement
08/25/2008
Question: What are we required to do in addition to changing a customer's address and/or re-issuing a card?