It would be a good idea to chat with other operational areas of the bank to see if similar roadblocks to timely SAR filings might exist. One common hurdle in banks is timely notice from the legal department when the bank gets involved in litigation. Your case may be an example of that sort of slip. If you've already addressed it, great. But do take a look around at other "silos" of information in the bank.
John S. Burnett
Fighting for Compliance since 1976
Bankers' Threads User #8