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#1108721 - 01/09/09 09:43 PM Reg E and Provisional Credit
TXBSA Offline
100 Club
Joined: May 2006
Posts: 170
TX
What procedures does your institution follow before giving customers provisional credit when filing a dispute? What type of documentation do you get, etc.....

Thanks for anything you can enlighten me on!!

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#1108771 - 01/09/09 10:07 PM Re: Reg E and Provisional Credit TXBSA
Steve Doty Offline
100 Club
Joined: Mar 2007
Posts: 137
Nebraska
Most banks will ask for a completed affidavit and/or police report. However, remember you can not require them to do these things before you proceed with the investigation.

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