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#1123479 - 02/05/09 03:10 PM Reg. E Periodic Disclosures
Cale_N_Oats Offline
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Joined: Aug 2008
Posts: 742
Southern Illinois
We have a customer who wants us to hold his savings account statement that also has the Reg. E information on it. I know we are required to hand these reg e statments out either monthly or quarterly depending on the customer but if they request us ot hold their mail can we do that? I don't think we can unless we take the Reg E information off the statement but our VP says if they request us to hold their mail that we can.
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#1123598 - 02/05/09 04:02 PM Re: Reg. E Periodic Disclosures Cale_N_Oats
BrendaC Offline
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Joined: Sep 2001
Posts: 6,029
Sweet Home AL
There are several prior threads on this topic. You can hold for pick up, but should mail if not retrieved on a timely basis IMO.
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