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#1125595 - 02/07/09 02:52 AM What are your POS daily limits?
ShannonC Offline
100 Club
Joined: Sep 2002
Posts: 125
Kansas
In light of all the fraud happening related to the Heartland Breach we are lowering our POS daily limits. Previously we had it at the balance in the account and several months ago we lowered it to $3000 or balance in the account whichever is lower. Because of the Heartland breach we have been notified that we have over 3,000 compromised cards and are expecting the fraud dollars attributed to this breach to grow. We are considering lowering the POS daily limit to $500. I am just curious, if you would share you POS daily limit with me?

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General Discussion
#1126271 - 02/09/09 08:28 PM Re: What are your POS daily limits? ShannonC
Big Sis Offline
Junior Member
Joined: Feb 2009
Posts: 46
Our standard daily limit has always been $2,000 per card. If there are two debit cards tied to the account, then they share a $4,000 daily limit. We've been pulling credit for debit cards since 2006 and since that time, we may give someone as little as a $100 daily limit depending upon their credit history. We deny a debit card if it's bad or if they're an efunds hit.

We have also changed our daily limits for types and amounts of transactions based on the Heartland breach. Previously, we did not limit the number or amount of transactions you could perform at any particular type of merchant. We now have a limit of two transactions per day at a drug store with a $200 limit, two transactions per day at grocery stores with a $500 daily limit, etc.

We also recently blocked all foreign countries and require members to make us aware in advance if they plan to use their debit card in a foreign country so we can set their card up in an exception file to work in a particular foreign country. This has virtually eliminated foreign based fraud, whcih is great, but the Heartland breach has cost us $16K in fraud to date plus the cost to replace 1500 cards.
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#1126353 - 02/09/09 09:32 PM Re: What are your POS daily limits? Big Sis
TXBSA Offline
100 Club
Joined: May 2006
Posts: 170
TX
PIN based limit is $400, Credit limit (non pin transactions) is $ 3000 per day.

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#1140963 - 03/05/09 09:17 PM Re: What are your POS daily limits? TXBSA
Susielou Offline
Gold Star
Joined: Aug 2005
Posts: 362
Midwest
ATM $200 per day, Debit Transactions $500 per day. If a customer requests a highter amount, we will raise it for a limited time.

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#1141682 - 03/06/09 06:34 PM Re: What are your POS daily limits? ShannonC
mck401 Offline
Diamond Poster
Joined: May 2006
Posts: 1,168
Texas
PIN based transactions $750, signature base $1000 daily. Most customers are fine with these amounts and will sign a form for an increase request which reiterates the increased exposure/risk with a higher limit. Usually they call us asking "you lowered my card limit back, right?" Ahhh, heaven to my ears.
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#1143019 - 03/10/09 07:25 PM Re: What are your POS daily limits? Susielou
MadisonCali Offline
Power Poster
Joined: Jun 2006
Posts: 2,515
Originally Posted By: Susielou
ATM $200 per day, Debit Transactions $500 per day. If a customer requests a highter amount, we will raise it for a limited time.


Same here. We're a small community bank in the midwest that does things very conservatively.

I came from a large national bank, where their limits are $500 ATM and $3000 POS (although if you were a customer in good standing for a very long time, they raised it to $1000 ATM and $9999 POS).
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