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#1168012 - 04/22/09 04:41 PM Emailing Disclosures
mbernard Offline
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Joined: Jul 2008
Posts: 109
Hi,

I'm pretty sure this question has been asked, but I couldn't find it.

In regards to Truth in Savings Disclosures (for new account disclosures) Can we email these with the members consent? Consent can not be verbal. And they have to demonstrate their ability to recieve the disclosures. Is this correct and I'm understanding Reg DD and E-SIGN correctly??

Any other tips on emailing disclosures would be appreciated!

Thanks in advance.

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eBanking / Technology
#1168188 - 04/22/09 06:31 PM Re: Emailing Disclosures mbernard
Andy_Z Offline
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Andy_Z
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Reg DD requires you to make "written" disclosures.

E-SIGN allows those disclosures to be in e-form so long as you have followed 101(c) requirements of E-SIGN for consumer customers. Demonstrable consent is a part of that. You have other disclosures to make, but yes, you are on the right track.
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My opinions are not necessarily my employers.
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#1169434 - 04/23/09 09:19 PM Re: Emailing Disclosures Andy_Z
mbernard Offline
100 Club
Joined: Jul 2008
Posts: 109
What about emailing the eStatement disclosure? Still need to demonstrate ability?

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#1170057 - 04/24/09 06:58 PM Re: Emailing Disclosures mbernard
Andy_Z Offline
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If your e-statement includes change in terms notices, these are required to be in writing under Reg DD. So yes. It doesn't matter if you push or pull. You just have to set your demonstrable consent method as appropriate. When emailing, you'd also want to encrypt the statement. That adds a whole new procedure.

If your e-statement never includes change notices, then technically you are required to deliver the statement, but the law doesn't say "in writing." But that is a fine line you would likely have to argue with examiners about. You'll have to decide if you'd want that.
Last edited by Andy Z; 04/24/09 07:00 PM.
_________________________
AndyZ CRCM
My opinions are not necessarily my employers.
R+R-R=R+R
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell

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