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#1177169 - 05/06/09 06:59 PM Blocking Transactions in an ENTIRE State
Patsy Cline Offline
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Patsy Cline
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On the road...
All bank personnel received an email today from our ATM deparment that stated... "Because of numerous fraudulent transactions to our customer’s accounts, I have placed a block on the state of XX. If a debit card is swiped, it will be denied. If the customer uses their pin or the merchant key’s in the card number, the transaction will be approved (if funds are available)."

Our disclosures state we reserve the right to block transaction outside the US... but what about within the US???

205.8(a)(2) of Reg E allows you to make a change without prior notice to restore the security of our transfer system. Then you must notify the consumer in writing on or with the next regularly scheduled periodic statement or within 30 days of making the change. Nothing is said about in or outside the US.

Opinions?

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eBanking / Technology
#1178714 - 05/08/09 04:22 AM Re: Blocking Transactions in an ENTIRE State Patsy Cline
rlcarey Online
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Posts: 75,522
Galveston, TX
"Then you must notify the consumer in writing on or with the next regularly scheduled periodic statement or within 30 days of making the change. "

You have your answer.
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#1179966 - 05/09/09 01:07 PM Re: Blocking Transactions in an ENTIRE State rlcarey
Patsy Cline Offline
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Patsy Cline
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Posts: 1,117
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Thanks Randy!
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