Where a local community service organization (non-customer) presents a returned check to the bank would your normal practice be to (a) give official check or (b) give cash?
Ours is to give check, but they're requesting cash to put in petty cash.

Since the service organization is a non-customer and we would have no way of knowing which individuals are authorized to act on their behalf, we would issue a bank check, payable to the organization. Even if the org was a customer, I prefer my staff to issue the check - that way we never find ourselves in the middle of an internal organization squabble - the good old Cover Your Assets (CYA) rule of banking!

I agree with Tex Trainer except I thought CYA meant something else.