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#1210153 - 06/30/09 05:40 PM e-sign and access after account closure
Tryin-2-Comply Offline
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Joined: Apr 2003
Posts: 202
Hills of TN
What responsibities do FI have regarding access to statements after the account is closed? If a client closes their account and their online access is terminated - are we required to keep the online access open for a specfiic time frame? Is this something that we address in our e-sign agreement?

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eBanking / Technology
#1211039 - 07/01/09 10:36 PM Re: e-sign and access after account closure Tryin-2-Comply
Richard Insley Online
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Richard Insley
Joined: Oct 2000
Posts: 10,064
Toano, VA
ESIGN does not address this issue.
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#1211977 - 07/03/09 03:14 PM Re: e-sign and access after account closure Richard Insley
Andy_Z Offline
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Andy_Z
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On the Net
Your state laws may require access to statements and copies of items for a period of time. That is where I would look first. STart in a state forum.
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AndyZ CRCM
My opinions are not necessarily my employers.
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#1218415 - 07/16/09 11:58 PM Re: e-sign and access after account closure Andy_Z
Tryin-2-Comply Offline
100 Club
Joined: Apr 2003
Posts: 202
Hills of TN
Thank you Andy. I appreciate your response.

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