When a customer opens an account in person, is it possible to provide the new account disclosures to the customer by email instead of in paper format? I am told that we want to promote ebanking and "going green". Personal Bankers feel it is contradictory to promote "going green" and then hand the customer a mountain of paper disclosures. According to Reg. DD, in a face to face transaction, we should provide account disclosures to a consumer before an account is opened or a service is provided. Obviously, this would not happen if the disclosures were emailed. Am I missing anything that would allow this? Any other ideas in respect to paper disclosures and "going green"? Thanks for the input.

I don't think this would satisfy TISA requirements.

You would also have to follow the E-sign rules.

LCO83, I agree with you. Yes, I did think about E-sign. I always try and offer an alternative solution to a proposal for change if possible. I just can't think of anything for this one!