We also do training based on the job functions. Branch personnel receive an overview on everything with heavy emphasis on CTRs, CIP, OFAC and Suspicious Activity related to branch operations.
Lenders also receive intensive CIP because they need to understand what the new account personnel will be asking of their customers when they are referred to a branch to open an account. Additionally we discuss red flags for loans, kiting, wires, and other topics specific to lenders/account officers.
Back office staff (bookkeeping, HR, facilities)receive an overview of our policies with emphasis on suspicious activity such as structuring and kiting. We also do a high level overview of CIP, OFAC and penalties so they understand the importance of BSA.
The Board receives a separate training and it is at a very high level of the regulations.