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#1225736 - 07/31/09 04:29 PM Wire Transfer
Anonymous
Unregistered

We rec'd a service message from a bank stating that they need our originating customer's account number for a wire going to Europe. The W/T specialist stated that this is a new regulation. Has anyone ever heard of this? I'm a little apprehensive about providing my customer's acct # w/o authorization.

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#1225754 - 07/31/09 04:59 PM Re: Wire Transfer Anonymous
Ms Auditor Offline
100 Club
Joined: Oct 2001
Posts: 148
Upstate NY
There's no new regulation that I am aware of that requires the orginating customer to provide their own account number. I'd be a little apprehensive as well.

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#1225802 - 07/31/09 05:46 PM Re: Wire Transfer Ms Auditor
Rocky P Offline
Power Poster
Joined: Jun 2003
Posts: 7,356
Florida
I would contact a supervisor or manager at the bank you sent the outgoing wire request to, to validate if the "other" bank was in the wire chain, /or/ if there might be a leak in their (or your) system, causing your customer's information got out.

At the same time, ask the person if there are any new rules.
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