I just started doing CTR's and I am hoping you can guide me with this situation. We had a customer come in and bring in cash in the amount of $18,000.00 to pay off a loan. The payoff was $17,956.00. The teller made a cash in for the $18,000.00 and an out for the difference of the payoff. What amount do I actually put on line 26?

$18,000 - that's the amount that went across the teller window.

I'm sorry, I disagree. I would report $17,956. That's what was paid in cash to the loan. I wouldn't report $18,000 just because he didn't have exact change.

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The correct amount is $18,000, the amount that crossed the teller window. Although it undermines the value of the CTR as a tracer document, the other figure would be the result of offsetting a cash in against a cash out; i.e. that's the net amount. The transaction amount was $18,000. A call to the FinCEN Helpline will verify the answer.

I agree with Ken. You never NET in's and out's.

What would you do if the customer first requested you break a $100 bill and picked up $44 and then put down $17,900?

Al

If I were being extremely thorough, I'd call it a $100 currency exchange.