Risks pertaining to the function outsourced include:
Sensitivity of data accessed, protected, or controlled by the service provider
Volume of transactions
Criticality to the Banks business
Risks pertaining to the service provider include:
Strength of financial condition
Turnover of management and employees
Ability to maintain business continuity
Ability to provide accurate, relevant, and timely management information systems
Experience with the function outsourced
Reliance on subcontractors
Location, particularly if outside the United States
Redundancy and reliability of communication lines
Risks pertaining to the technology used include:
Reliability
Security
Scalability to accommodate growth
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CRCM, CLBB