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#1239593 - 08/26/09 05:19 PM Representative Payee Accounts
Playin 88-Keys Offline
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Playin 88-Keys
Joined: Aug 2009
Posts: 20
Riding along the Coast
Here I go again, with a sticky situation.

On a Representative Payee account, the individual is listed as the owner of the funds but does not have withdrawal rights. How can we prevent the customer from coming in and withdrawing funds if he/she is listed as owner? How are the tellers suppose to know not to dispurse funds to the owner(s)? I suppose we can put a status code on the account informing the remaining staff on the situation, but I want to see if anyone else has any ideas or suggestions.
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Deposits and Payments
#1239597 - 08/26/09 05:22 PM Re: Representative Payee Accounts Playin 88-Keys
waldensouth Offline
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waldensouth
Joined: Nov 2001
Posts: 7,981
FINALLY ABOVE the gnat line
"representative payee" is supposed to be in the account title - when a teller sees that - they should be trained to look further.
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