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#1247761 - 09/10/09 01:39 PM Returning canceled checks to business?
bsarockstar Offline
Junior Member
Joined: Aug 2009
Posts: 32
We still return canceled checks to all types of business account customers. We are trying to get with the times...but the question is whether or not we have to give business accounts back their canceled checks because they are a business. We will not be doing Imaging at this time. I do realize we have to give notice before stopping this. Is there some type of regulation on this?

Any help will be appreciated.

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#1247781 - 09/10/09 01:54 PM Re: Returning canceled checks to business? bsarockstar
Ready to Retire Offline
Diamond Poster
Joined: Aug 2005
Posts: 2,313
Living in the land of Oz
We do not image and we do not return checks to our business customers. We eased into it gradually by asking for them to volunteer for this first. Then we turned them all off with the exception of those who had to have the checks for audit purposes and those who felt they absolutely had to have their checks. These cusotmers are charged a fee to get their checks.

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#1247812 - 09/10/09 02:12 PM Re: Returning canceled checks to business? Ready to Retire
John Burnett Offline
10K Club
John Burnett
Joined: Oct 2000
Posts: 39,801
Cape Cod
One group to watch out for is attorneys and law firms with IOLTA accounts. Check the state IOLTA rules to see if they require the attorneys to get checks or check images from their banks.
John S. Burnett
Fighting for Compliance since 1976
Bankers' Threads User #8

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