Okay, we have a retail outlet of a large clothing company banking with us. We recently received via US Mail, a request to remove the current two signers and add two more. Simple request.
However, the information we received allegedly from the corporate Headquarters includes the original Articles of Incorporation from 1972 the written instructions as what to do and the full CIP required information for the two new signers including copy of Drivers License and Insurance Cards, SSN, DOB, Home Address, etc.
Our concern(s), are that we have nothing notarized and we find it very suspicious for this information to arrive regular US Mail (not certified, Fed-Ex, UPS). The current signers on the account are not familiar with this change. We have tried to contact the headquarters but to no avail. Several messages have been left. Bank Policy and Procedures indicate the signers being removed need to sign documentation along with the newly added signers to sign the Signature Card.
Are we totally out in left field in questioning the legality of this transaction?
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Any feedback is soley based on my experience and do not reflect that of my employer.