I posted this in the operations compliance forum, but realize it is probably more appropriate here. I was asked the following question:
Accounting has been having challenges with specific ACH items not posting because NACHA/(Vendor) considers trust accounts as business accounts and NACHA rules don't allow these specific transactions -POP, ARC & WEB, to post automatically so accounting has to manually make these post.
One way to 'fool' the system is by changing the input of the trust name so the surname of the trust is the last entry on the 1st line and it is in parenthesis then the system recognizes it as a member. I.E. Fox Family Trust = Family Trust (Fox)
Anyone else having this issue?