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#1301009 - 12/08/09 06:42 PM consumer on-line lending area
Burgess Offline
Diamond Poster
Joined: Jan 2004
Posts: 1,620
We are going to start offering consumer loan applications on our website (not my idea)-
we want to limit the area that we will accept apps from or to phrase more accurately we want to have the ability to turn down apps for being out of area. Can we limit the area to a smaller area than our official lending territory?
How is the best way to do this? How to phrase it on the web site?
My views, not my employer's views.

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eBanking / Technology
#1301393 - 12/08/09 10:55 PM Re: consumer on-line lending area [Re: Burgess]
Richard Insley Offline
Power Poster
Richard Insley
Joined: Oct 2000
Posts: 9,819
Toano, VA
It's certainly legitimate to restrict the service area of web-apps. Otherwise, you'll get them from all over the world. Think carefully about restricting your e-lending channel to a smaller footprint than branch/mail/phone. It's a potential fair lending red flag & there isn't an obvious business reason for this restriction.

How do you plan to define and enforce this service area within a service area?
...gone fishing.

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#1301437 - 12/09/09 02:33 AM Re: consumer on-line lending area [Re: Richard Insley]
rlcarey Offline
10K Club
Joined: Jul 2001
Posts: 74,768
Galveston, TX
"How is the best way to do this?"

Don't allow the submission to be accepted when they hit the submit button based on the address of the applicant. It will take some progamming.
The opinions expressed here should not be construed to be those of my employer:

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