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#1313763 - 12/28/09 04:57 PM Agreements/Contracts for Internet Banking
ComplianceisOK Offline
100 Club
ComplianceisOK
Joined: Jan 2005
Posts: 167
Dickinson, ND
Is an agreement required by the customer if they are choosing to use Internet Banking? Would this be a best practice?

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#1314180 - 12/28/09 09:53 PM Re: Agreements/Contracts for Internet Banking ComplianceisOK
ComplianceisOK Offline
100 Club
ComplianceisOK
Joined: Jan 2005
Posts: 167
Dickinson, ND
Any help out there?

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#1314786 - 12/29/09 08:42 PM Re: Agreements/Contracts for Internet Banking ComplianceisOK
Neytiri Offline
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Neytiri
Joined: Jul 2002
Posts: 645
Pandora
Our system requires the customer (consumers) to accept the disclosure before applying for IB. Commercial customers - well non-consumer customers actually - are required to complete a separate Commercial Internet Banking agreement just to let them know that anyone they give the login and passcode to (office manager, treasurer, etc.) is acting for the entity and we have no liability for transactions performed by someone with the login credientials; we assumed anything performed with the login/passcode is authorized. It lets them know their responsibilities and also that our liability is very limited.

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