To support my recommendation that internal controls over the safe deposit area be improved, I wonder if I can find any statistics on the number of losses claimed by renters over any given time period, amounts, settlements, lawsuits filed, etc.? Any help would be greatly appreciated. Thanks!

Don't have any numbers for you - but slide your eyes to the left a little bit. Looks like BOL is coming to the rescue yet again with a webinar by Dave McGuinn.