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#1337437 - 02/04/10 03:48 PM
Re: Funny things customers say!
NotPerfect
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Power Poster
Joined: Aug 2004
Posts: 5,912
Outside A Garage
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I usually do that too. And I'm ops.
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...you guys, I'm going home
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#1337446 - 02/04/10 03:52 PM
Re: Funny things customers say!
NotPerfect
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Platinum Poster
Joined: Sep 2005
Posts: 923
Kansas City
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Several years ago I had a new customer who was an elderly lady go on and on for about 20 minutes about how she needed to get her checking statement on a monthly basis. I just smiled and let her rant and then said that I would personally guarantee that her statement would get mailed each month.
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Opinions are mine and not necessarily those of my employer
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#1337464 - 02/04/10 04:03 PM
Re: Funny things customers say!
NotPerfect
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Power Poster
Joined: May 2005
Posts: 3,050
Tulsa, Ok
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I agree Apache, that is a funny one. It always makes me smile when you are obviously open because you answer the phone and they still ask if you're open.
It's not hard to adjust your question to not look like an idiot. I have called businesses to see if they were open before and when they answer I always just ask what their hours of operation are.
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It takes a long time but God dies too, but not before he'll stick it to you. - Issac Brock
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#1337484 - 02/04/10 04:20 PM
Re: Funny things customers say!
Spivol
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Platinum Poster
Joined: Sep 2006
Posts: 652
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Another funny. A little girl (employees child) called and said "I need to talk to my Mommy") I asked her who is your Mom. With a discussed tone she replied "You should know - she lives there!!!"
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#1337500 - 02/04/10 04:31 PM
Re: Funny things customers say!
ApacheBelle72
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Platinum Poster
Joined: Jan 2009
Posts: 682
Midwest
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Had a guy try to tell me he was Ronald Reagan's son and that he was having a footlocker of some sort delivered to the bank and wanted to know if it arrived and what we did with it. I was a newbie banker at the time. The guy was a regular so the other banker thought it would be nice to let me deal with him.
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#1337502 - 02/04/10 04:32 PM
Re: Funny things customers say!
chenin
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Power Poster
Joined: Nov 2004
Posts: 5,925
So Cal
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When I worked in lending I had a lady that wanted a loan to buy a Chevy Taco. It took me a minute to figure out that she meant a Tahoe... would you like salsa with that??? Is a Chevy Taco anything like a Dodge Burro-cuda?
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I've just writed a wrong.
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#1337505 - 02/04/10 04:33 PM
Re: Funny things customers say!
GuitarDude
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Power Poster
Joined: May 2005
Posts: 3,050
Tulsa, Ok
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One in the same, GD...one in the same.
_________________________
It takes a long time but God dies too, but not before he'll stick it to you. - Issac Brock
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#1337531 - 02/04/10 04:53 PM
Re: Funny things customers say!
Spivol
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Platinum Poster
Joined: Sep 2006
Posts: 652
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We have a Suggestion Box in our lobby. It says "Tell it to the President" One suggestions was.....Bring our troops home now.
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#1337539 - 02/04/10 04:55 PM
Re: Funny things customers say!
ApacheBelle72
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10K Club
Joined: Jul 2004
Posts: 18,989
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!!
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With the lights out, it's less dangerous.
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#1337545 - 02/04/10 04:58 PM
Re: Funny things customers say!
ApacheBelle72
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10K Club
Joined: Sep 2006
Posts: 13,244
Stuck w/Avatar
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::helping client balance checking account with a register::
"Well, how can I be overdrawn when the numbers keep going up?"
Those are negative numbers. The more you spend, the more overdrawn you become and the higher the negative number gets?
"So, I don't have that money in my account?"
No.
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It's called a nap, Susan Lucci!
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#1337590 - 02/04/10 05:43 PM
Re: Funny things customers say!
NotPerfect
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Power Poster
Joined: Aug 2008
Posts: 8,528
Elm Street - ish ♥
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" Yes someone from the bank called me but I dont know who it was"
Well sir, can i have your name?
"Why do you need my name?"
So I can find out who called you sir.
---silence---
Sir, your name?
"Why do you need to know my name!?"
So I can identify who called you sir.
---click---
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I knew who I was this morning, but I've changed a few times since then.
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#1337613 - 02/04/10 05:56 PM
Re: Funny things customers say!
Spook-a-Muffin
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100 Club
Joined: Jul 2008
Posts: 133
lost in paperwork
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While working for a mega-institution a hoity toity customer comes in and wants to deposit her Canadian currency into her account....
"I apologize but we are unable to directly deposit your Canadian Currency into your account. We will send it to our international department for the currency conversion."
Customer "Well aren't you guys a bank???"
"Yes ma'am but we are only able to accempt U.S. Currency at our teller windows."
Customer, in a huffy tone "It's not like it's Chinese, it's just Canadian money!!"
"Again, ma'am we are only able to accept U.S. Currency at our teller windows."
I think it was completely lost on her...
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#1337615 - 02/04/10 05:57 PM
Re: Funny things customers say!
Spook-a-Muffin
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Diamond Poster
Joined: Aug 2005
Posts: 2,313
Living in the land of Oz
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Back in my teller days I had a customer I had a customer bring me in a whole dishpan full of wrapped pennies. Then he proceeded to tell me that everytime he and his wife had sex he threw a penny in a jug and this was the result. The really funny part was he was the spitting image of Boss Hogg from the Dukes of Hazzard and his wife was this little tiny thing who probably didnt' weigh 100 lb.
I had a terrible time keeping a straight face while I counted the money and the minute he was out the door we all just dissolved with laughter.
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#1337619 - 02/04/10 06:03 PM
Re: Funny things customers say!
sopuno
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100 Club
Joined: Jul 2008
Posts: 133
lost in paperwork
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We had a lady that traveled everywhere with her bird. While in the drive-thru one day, she chastised a teller because the bird was trying to talk to her from the back seat and the teller had not responded.
Same lady was in a personal banker office with the bird. I guess it was misbehaving so she lifted up her shirt and stuffed the bird in,then continued talking to the PB...we called her crazy bird lady.
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#1337625 - 02/04/10 06:08 PM
Re: Funny things customers say!
sopuno
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New Poster
Joined: Jan 2010
Posts: 10
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Customer "Well aren't you guys a bank???"
My favorite question of all time! Back in my teller days: Me: "Is there anything else for you today?" Customer: "How about a million dollars? Hahaha" In my head: "I've never heard that one before..." I actually went out and got a stack of $1,000,000 bills to give to people when they asked that question. The looks on their faces were priceless!
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#1337634 - 02/04/10 06:14 PM
Re: Funny things customers say!
dknutson
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Platinum Poster
Joined: Sep 2009
Posts: 832
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I always got a kick out of the ones when asked how they would like their change, responded "in cash, please"
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In order to insult me, I must value your opinion...nice try though.
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#1337644 - 02/04/10 06:19 PM
Re: Funny things customers say!
Spook-a-Muffin
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Power Poster
Joined: Oct 2005
Posts: 6,152
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" Yes someone from the bank called me but I dont know who it was"
Well sir, can i have your name?
"Why do you need my name?"
So I can find out who called you sir.
---silence---
Sir, your name?
"Why do you need to know my name!?"
So I can identify who called you sir.
---click--- This reminds me of a few times when our Collection department has left messages trying to reach a delinquent account holder, and then gets a call from an angry non-customer screaming about how we have the wrong number and we need to stop harassing them or they'll sue... But the non-customer can never identify which collector left the message, or refuses to give the name of our customer we were trying to reach, so we have no idea which account to remove their number from...
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To avoid criticism do nothing, say nothing, be nothing. ~Elbert Hubbard
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#1337809 - 02/04/10 07:53 PM
Re: Funny things customers say!
Spook-a-Muffin
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100 Club
Joined: Jun 2009
Posts: 212
Junior High
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" Yes someone from the bank called me but I dont know who it was"
Well sir, can i have your name?
"Why do you need my name?"
So I can find out who called you sir.
---silence---
Sir, your name?
"Why do you need to know my name!?"
So I can identify who called you sir.
---click--- Yes, Yes, Yes! When I used to 'play' operator, that happened all the time. Thing is, they actually want you go and find out who called them! If you do that, who's going to answer the phone?
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You don't win friends with salad...
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#1337856 - 02/04/10 08:31 PM
Re: Funny things customers say!
lynnway
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Power Poster
Joined: Aug 2008
Posts: 8,528
Elm Street - ish ♥
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We had a customer just moments ago bring a treasury check to deposit into his account. But REFUSED to endorse the back, he just wouldn't do it, no matter what we told him.
"Ya'll do this to me every damn time, i dont see why i have to sign my check, it's going in to my g** damn account."
I just smiled, said sorry, and sent the check back to him.
He had his son "hastily" speed away in their run down truck, smoke coming from the tail pipe as they both im sure acquired whip lash from that sudden burst of speed.
_________________________
I knew who I was this morning, but I've changed a few times since then.
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#1337880 - 02/04/10 08:47 PM
Re: Funny things customers say!
Spook-a-Muffin
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Power Poster
Joined: Nov 2008
Posts: 4,132
Somewhere in the middle
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Back in my teller days,
Me to Customer "How would you like your money back"
Customer "Any size, it doesn't matter"
Me to Customer, "I'm sorry, they are all the same size, just different denominations"
The majority did not get it.
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I'm only responsible for what I say, not for what you understand.
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#1337991 - 02/04/10 10:01 PM
Re: Funny things customers say!
DD Regs
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Power Poster
Joined: Nov 2004
Posts: 5,925
So Cal
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Back in my teller days,
Me to Customer "How would you like your money back"
Customer "Any size, it doesn't matter"
Me to Customer, "I'm sorry, they are all the same size, just different denominations"
The majority did not get it. Different denominations? So you had Presbyterian, Lutheran, Pentecostal, etc.?
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I've just writed a wrong.
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#1338006 - 02/04/10 10:17 PM
Re: Funny things customers say!
Bailey.
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Gold Star
Joined: Jun 2008
Posts: 410
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We had a customer repeatedly call and left several messages that it was God d@mn ridiculous we were not answering the phone. Her final message said that we were dirty b!tches that needed to go back to school and that if she didn’t get a call back in 10 God d@mn minutes she was coming to get all of her money. I guess she thought the bank was open at 730 on Saturday evenings. We got some good laughs listening to the voicemails Monday morning.
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#1338007 - 02/04/10 10:18 PM
Re: Funny things customers say!
GuitarDude
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100 Club
Joined: Jul 2007
Posts: 135
Texas
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Had a customer accuse us of holding some of his checks so that we could wait until he didn't have the money in his account to cover them. That way we could charge him more NSF fees....Huh?
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