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#1449312 - 09/28/10 06:51 PM Hold on an account
LSmith Offline
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LSmith
Joined: Dec 2002
Posts: 703
Can we place a hold on a customer's account that is requested by the customer? This has nothing to do with a loan or REG CC. The customer has just asked us to place a hold on their account for a certain amount for 6 months. Can we do this and what kind of authorization should we get signed? I am assuming if a joint account all parties would have to sign.

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#1449321 - 09/28/10 07:05 PM Re: Hold on an account LSmith
WD40 Offline
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Joined: Aug 2010
Posts: 4
Are they trying to avoid paying for a stop payment?

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#1449419 - 09/28/10 10:39 PM Re: Hold on an account WD40
OK2complygirl Offline
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OK2complygirl
Joined: Oct 2009
Posts: 6
Here, There, & Everywhere
What do you mean by hold on their account? Will they be on vacation? It's a bank not a post office.
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#1449429 - 09/29/10 12:14 AM Re: Hold on an account OK2complygirl
rlcarey Offline
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rlcarey
Joined: Jul 2001
Posts: 83,364
Galveston, TX
Have them open a 6 month CD.
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#1455286 - 10/14/10 06:05 PM Re: Hold on an account rlcarey
OK2complygirl Offline
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OK2complygirl
Joined: Oct 2009
Posts: 6
Here, There, & Everywhere
What if they have direct deposit?
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#1455304 - 10/14/10 06:25 PM Re: Hold on an account OK2complygirl
OK2complygirl Offline
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OK2complygirl
Joined: Oct 2009
Posts: 6
Here, There, & Everywhere
I guess you can just restrict their account versus putting a hold.
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#1455380 - 10/14/10 07:31 PM Re: Hold on an account OK2complygirl
BrendaC Offline
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BrendaC
Joined: Sep 2001
Posts: 6,029
Sweet Home AL
I don't think it matters what you call it. If you have restricted the availability of funds, it's a hold. Let them place the certain amount they want held in a CD as Randy suggested.
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