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#147397 - 01/08/04 10:31 PM
Re: Disaster Contingency Policy and Plan of Action
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Power Poster
Joined: Jun 2003
Posts: 7,650
Florida
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The FFIEC has a great guidebook for Disaster Recovery. http://www.ffiec.gov/ffiecinfobase/booklets/bcp/bus_continuity_plan.pdfI'm working on a project (discovery stage) now that takes three components (phone/fax, computer/internet, and building), and starts eliminating them one at a time, over different time periods for the outage: 4 hours, 2 days, etc. The departments would be responsible for indicating their functional needs for each of the scenarios and time. Once completed the BC team will determine resources and finalize actions.
_________________________
Integrity. With it, nothing else matters. Without it, nothing else matters.
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#147398 - 01/08/04 11:04 PM
Re: Disaster Contingency Policy and Plan of Action
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Gold Star
Joined: Jun 2002
Posts: 434
New Jersey
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I finished writing ours in 1993...and 94...95...etc. You can never really be done as systems and processes change, products change, backup technology changes, etc. I'll bet you learned more than you ever wanted to know about some aspects of the bank.
Disasters come in many flavors and sizes, so it's hard to have a plan for everything. But thinking through various scenarios, documenting everything and testing what you can will prepare you as much as possible. I think we all wonder if it will really work...when the big one comes the best plan and best backup site in the world won't help if the employees are also impacted personally or can't get to the site.
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#147400 - 01/09/04 06:07 PM
Re: Disaster Contingency Policy and Plan of Action
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10K Club
Joined: Oct 2000
Posts: 27,748
On the Net
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You absolutely cannot address every emergency but you can paint broad strokes for what happens during types of emergencies, i.e. loss of communication, loss of power, etc. There are contingencies for how long the condition is expected to exist and who else you are dependent on.
When we had flooding in East Texas, cell phones didn't work and neither did land lines. But our two-way pagers did. We were doing the thumb-typing olympics for a few days with those. Redundant systems are a good thing.
Plan on the more common problems the most, as they will be the ones to most often test your procedures. These are the minor emergencies, power outage, communication issues, storm conditions. And a whole lot depends on your people reacting to the conditions. They need training. The difficult or impossible task is to train for the big disaster. If key staffers lose family members, homes and such, how focused will they be on your plan? Not very. But those are the unusuals. Hopefully the plans get dusted off for mock training, small problems, and never for the biggies.
Since people change, systems change and locations change, never mark a plan as "Final". It always has its own life.
_________________________
AndyZ CRCM My opinions are not necessarily my employers. R+R-R=R+R Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell
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#147401 - 01/09/04 07:24 PM
Re: Disaster Contingency Policy and Plan of Action
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Power Poster
Joined: Jun 2003
Posts: 7,650
Florida
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Little things hit all the time, like Andy mentioned. One of the most important things to remember is whenever there is any type of interruption, do a Post Mortem to see:
What caused the interruption, Could the interruption be mitigated in the future, What was done right during the interruption, Did we follow the Disaster Recovery Plan (does the Plan need to be modified), and What could be improved.
This way, you will continue to improve your plan.
_________________________
Integrity. With it, nothing else matters. Without it, nothing else matters.
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#147403 - 01/17/04 01:54 AM
Re: Disaster Contingency Policy and Plan of Action
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Anonymous
Unregistered
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Try MPA Systems, Texas, they have standby modular facilities stationed all over the country and its not expensive to have them guarantee response.
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