This is my first foray in to the world of check clearing/returns/etc - so any help is majorly appreciated.
We paid a customers check twice and it was brought to our attention a few weeks after the fact (we have since implemented the systems that monitor for duplicate check numbers) - I'm in the time frame where I have to deal directly with the Bank of First Deposit -
Can anyone direct me to where I can understand what their responsibilities are when I contact them?
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My comments are absolutely no reflection of, nor influenced by, my employer - take them at your own risk.