I've read the recent US PATRIOT, KYC, Due Diligence posts, but I'm looking for some information regarding what some of you may have in place for "accepting" customers for certain services such as "Cash Management", "Lockbox", or other services where you need to have a stronger comfort level with the customer/company before processing their transactions. There may be multiple wire transfers, payments to third parties, Etc. where you want to be sure the customer has adequate controls in place to prevent high risk and/or problems for the bank and the customer. Call it prequalification, due diligence, or something else, the purpose is to keep the bank out of bad situation while providing a needed and profitable service. Your comments regarding your procedures regarding these preliminary or qualifying steps will be very much appreciated.

Thank you.