We are reviewing procedures and I am wondering if anyone out there keeps the envelopes that the night drops come in for a period of time after the deposit is processed? If so, can you tell me the reasoning behind this process? Thanks in advance!

We keep them for about 90 days. Over the years we've had to refer back to them for various reasons. We've had customer claim they intended the deposit to go into one account not the other. (they write on the envelope the account number) We've had tellers leave checks inside the envelope ( so now we open them flat on all three sides). We've had customers. These situations do not happen very often but they do and it's good to have the envelopes to check. Also we keep the bank by mail envelopes. After the 90 days we just shred them. Just good banking practice to ensure we have evidence of a deposit.

6 months for us. IMO, if the night deposit log is utilized and deposits are done in dual control there should be no need to keep the envelopes.

Same here.

Same as Florida Lilly: We add one more step and have the teller print on the envelope just like the customers receipt as proof of processing. There have been times when customers will insist that transactions haven't been processed and we have the proof with the validation on the enevelope.

Thanks so much for your help! I appreciate the insight!