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#1510239 - 02/15/11 04:14 PM Re: Servicemember notice - correct language. Andy_Z
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Military OneSource does confirm the number on their website. The lady I spoke with was not aware of the overseas number, but I did find this in their FAQ section.

Q: How do I find out more?

A: Call Military OneSource at 1-800-342-9647 (CONUS), or 800-3429-6477 or 484-530-5908 (OCONUS). For more information on calling Military OneSource from overseas visit www.militaryonesource.com and click on “Contact Us.” A consultant can give you more information about online consultations and discuss your options with you.
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Lending to Servicemembers (SCRA, JWNDAA), War, Terrorism
#1510636 - 02/16/11 02:27 PM Re: Servicemember notice - correct language. Andy_Z
JoeCompliance
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Anyone going overseas anytime soon? 50/50 chance at getting a "friendly" person on the line.

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#1514242 - 02/24/11 06:30 PM Re: Servicemember notice - correct language.
RR Joker Offline
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so, do we or don't we need the extra number?? Honestly, it looks like a typo from the 9647 to 6477.
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#1515124 - 02/25/11 11:16 PM Re: Servicemember notice - correct language. RR Joker
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My own opinion is I would add the additional number. Using a belt and suspenders risk managment attitude, that isn't a significant variance and is meaningful as to reaching a good number. The company that does the counselling has that number on their site and has said it was a good number.

HUD has my request for verification. But I won't hold my breath on waiting for an answer. These things take time. Factor in that regulators are aware of this, and I don't see them citing banks for the variance.
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#1521396 - 03/14/11 06:24 PM Re: Servicemember notice - correct language. Andy_Z
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HUD posted an updated SCRA notice. They corrected the phone number to dial when calling from outside the U.S.

http://www.hud.gov/offices/adm/hudclips/forms/files/92070.doc
http://www.hud.gov/offices/adm/hudclips/forms/files/92070.pdf
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#1521452 - 03/14/11 07:44 PM Re: Servicemember notice - correct language. Reads Regs
JoeCompliance
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Too bad there is not a way for banks to cite HUD with a violation and somehow force extend comment periods or just delay the effective date for new actions.

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#1521712 - 03/15/11 01:39 PM Re: Servicemember notice - correct language.
goingtoexperts Offline
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Looking at the latest version, it appears the first bullet under the "What Legal Protections" was also revised?

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#1523011 - 03/17/11 02:27 PM Re: Servicemember notice - correct language. goingtoexperts
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I am updating our notice now. It will be available for download in just a minute.

These changes were made because of JoeCompliance and BOL contacting HUD. Now the info is correct!

http://www.bankersonline.com/tools/lender/hud_scra.html


Last edited by Andy Z; 03/17/11 02:27 PM.
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#1523692 - 03/18/11 01:01 PM Re: Servicemember notice - correct language. Andy_Z
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Going back to a previous question asked. Does this only apply to a consumer closed-end loan secured by the primary residence including Home Equity Loans? Should the notice be given in the instance of a business loan secured by a guarantor's primary residence, or for a business loan secured by a residence to be used for investment purposes? The information just states residential mortgage.
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#1523940 - 03/18/11 05:00 PM Re: Servicemember notice - correct language. Beachbum, CRCM
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I would say that it does apply, when that borrower could now be protected under the SCRA.
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#1523948 - 03/18/11 05:03 PM Re: Servicemember notice - correct language. Andy_Z
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The HUD form now just refers to the Military OneSource website and does not have the (wrong-looking) international number. I'd swear it was there yesterday and was stated to me that it was as well, from HUD.

I'm thinking it was changed again.
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#1523978 - 03/18/11 05:33 PM Re: Servicemember notice - correct language. Burgess
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Does anyone know if HUD issued any kind of press release informing banks that the notice was updated?

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#1524046 - 03/18/11 06:20 PM Re: Servicemember notice - correct language. palmertown
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They didn't issue a notice when it was updated in January. It shows on the HUD Clips as be a new item.

http://portal.hud.gov/hudportal/HUD?src=/program_offices/administration/hudclips/whatsnew

I've updated the BOL form to match the one HUD has there now. That is, the international number has been removed and the SM is referred to the OneSource website. Lets hope all the soldiers who get mail have an internet connection.
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Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell

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#1526004 - 03/23/11 06:45 PM Re: Servicemember notice - correct language. Andy_Z
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Just when you thought it was safe--and I sent out corrected language yesterday--they changed it once again today. Now the bullet reiterates the url for military onesource, instead of just referring to "the above website".

Think they're done tweaking yet? At least it now has a March version date!

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#1526033 - 03/23/11 07:00 PM Re: Servicemember notice - correct language. mtngrrl
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Thanks!!! Typical from HUD.
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#1526182 - 03/23/11 10:05 PM Re: Servicemember notice - correct language. Reads Regs
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Of course, it's the government, we have to handle everything they do at least 3 times.
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#1526263 - 03/24/11 01:11 PM Re: Servicemember notice - correct language. SMQ, CRCM
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Thanks, everyone, for keeping us updated on this! BOL is absolutely your best friend when it comes to compliance and keeping on top of the myriad of mind-numbing regulatory changes.
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#1527906 - 03/28/11 10:43 PM Re: Servicemember notice - correct language. Sinatra Fan
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FWIW I have updated our page. I'm not sure if this is an exercise in futility though since they also make it available now in Word form. Originally it was just a PDF.
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#1528000 - 03/29/11 01:11 PM Re: Servicemember notice - correct language. Andy_Z
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Thanks for all the great information on this topic. I cut out any confusion, who and when are we required to send this disclosure to?

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#1528084 - 03/29/11 02:03 PM Re: Servicemember notice - correct language. markp
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We combined this notice with the counseling notice that goes out to anyone that is 30 days past due. Since our system automatically generates a past due notice at 30 days (the SSCRA notice is required by 45 days) it was easiest and more cost effective to just include with a notice that was already going out.
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#1529511 - 03/31/11 03:51 PM Re: Servicemember notice - correct language. SMQ, CRCM
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Checking the HUD website again today just to confirm it's not still a moving target--the link on HUD Clips is now dead, and the only other place I could find the form on the HUD website still has the OLD version. Wonder if that means they're working on changing it yet again...
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#1529906 - 03/31/11 08:06 PM Re: Servicemember notice - correct language. mtngrrl
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I got a call from a banker today who called HUD because he too was checking for updates. A HUD rep told him the forms were pulled pending review of the text by the DoD.

What does that mean? It means you are required to send a notice, but no one currently will say what that notice should say.

My best estimate at this time is to send what was last available. Your other option is to send nothing, and you know that won't work. The choice is obviously yours. The whole thing has been frustrating.
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AndyZ CRCM
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Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell

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#1531887 - 04/06/11 11:52 AM Re: Servicemember notice - correct language. Andy_Z
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#1531922 - 04/06/11 01:15 PM Re: Servicemember notice - correct language. rockchalk02
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Do we dare use this one now????

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#1531958 - 04/06/11 01:58 PM Re: Servicemember notice - correct language. upstateNY
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Did you notice that the PDF version has a revision date of 1/11 in the lower right hand corner and that the Word document has a 3/11 date?
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