Thank you, Brenda, from the frozen northland. We in Massachusetts have it a little easier, since our state rules cap liability at $50 regardless. But we still need to know when the customer noticed the loss/theft of the card, because the timing of that event and the unauthorized EFTs could force us to swallow ALL the liability.
(Got room in your shop for a frozen Yankee compliance officer yearning for a return of the warmth of his three years in Gadsden, AL?)
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John S. Burnett
BankersOnline.com
Fighting for Compliance since 1976
Bankers' Threads User #8